Frequently Asked Questions
UK Returns – Please return via our UK Returns Portal
International Returns – Please return via our International Returns Portal
Yes, we ship all over the world. Shipping costs may apply, and will be added at checkout if applicable. For more information please see Shipping And Returns.
UK Standard delivery is 2-3 working days. Orders for delivery to Europe or the USA will take 3-5 business days from date of dispatch, while deliveries to rest of world may take up to 7 business days.
We aim to dispatch all orders within 48 hours. Estimated delivery times should be used as a guide only and commence from the day of dispatch. Dispatch may take longer during exceptionally busy periods such as our seasonal sales.
For more information please see Shipping And Returns.
As soon as an order has been processed and dispatched, Wiggy Kit will send you a shipping confirmation email which will contain tracking details for your shipment.
Unfortunately we are unable to process any exchange request and should you require a new size, you will need to request a refund and place a new order.
Please refer to the individual care labels inside the garments. We recommend you dry clean our silk garments, however, most other pieces can be gently machine washed on a cold hand-wash cycle, drip dried in the shade and pressed using a cool iron setting.
Please contact hello@wiggykit.com or bianca@finchamcommunications.com
Please contact us at hello@wiggykit.com. We will be happy to assist you!